BUY COOLPDF ONLINE NOW

Our Secure Order Processing service is provided by who accepts checks, wire transfers, payment by telephone, and purchase orders, and handles over 15 different currencies. Payment in Euro is also welcomed as an alternative payment method.

Asian users can choose to pay by Konbini
or IPS (International Payment Solutions).

CUSTOMER SERVICE

Customer Service USA
(Language: English): 
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c/o Digital River, Inc.
10380 Bren Road West
Minnetonka, MN 55343
USA


Phone: +1 952 646-5747 (for calls from outside the U.S.) or +1 800 903 4152 (for calls from inside the U.S.)
Fax: +1 952 646-4552 


Customer Service Europe
(Languages: German/ English/ French/ Italian/ Spanish/ Portuguese) 
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Digital River GmbH
Scheidtweilerstr. 4
50933 Cologne, Germany

Phone: +49 221 31088-20
Fax: +49 221 31088-29

For online billing support,  take a look at the Customer Care Center.                          

ORDER THROUGH CUSTOMER SERVICE (BY PHONE, FAX, E-MAIL)

Please note that online orders are processed automatically and therefore more quickly than orders placed by fax, e-mail, or phone, because processing is not dependent on our customer service center's business hours. 
If you would still prefer to place an order using one of these options, please include the following information: 

The product name CoolPDF and the specific product ID 300028253
The quantity you wish to order
The name the product license will be issued to
Your billing address and your delivery address, if different
Your phone number and your fax number, if available
The e-mail address to which the order confirmation and invoice should be sent, and your e-mail delivery address, if different
Your selected payment option and currency
If you include all of the required information, your order can be processed immediately by our customer service team. 

HOW TO ORDER BY CHECK

Please click the button, and fill out the order form, and choose the Payment Option  "Check". After you submit your order, you will get the instructions on how to proceed.

HOW TO ORDER BY WIRE TRANSFER

Please click the button, and fill out the order form, and choose the Payment Option  "Bank/Wire Transfer". After you submit your order, you will get the instructions on how to proceed.

HOW TO ORDER BY PURCHASE ORDER

As a corporate client, you can generally order using a purchase order, unless the software publisher whose order processing we handle does not offer this option. Unfortunately, we are unable to accept purchase orders from private customers. 
Please send us your official purchase order on company letterhead in PDF by mail with the following information and send it to sales@coolpdf.com, so we can process your order more quickly: 


The product name CoolPDF and the specific product ID 300028253
The quantity you wish to order
The name the product license will be issued to
Your billing address and your delivery address, if different Name, phone and fax number for the contact person for your order
The e-mail address to which the order confirmation and invoice should be sent, and your e-mail delivery address, if different
Your requested billing currency
If you include all of the required information, your order can be processed immediately by our customer service USA team. 


Customer Service USA
(Language: English): 
Element 5 US
10380 Bren Road West
Minnetonka, MN 55343 USA

Phone: +1 952 646-5747 (for calls from outside the U.S.) or +1 800 903 4152 (for calls from inside the U.S.)
Fax: +1-952-646-4552 


Customer Service Europe
(Languages: German/ English/ French/ Italian/ Spanish/ Portuguese) 
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Digital River GmbH
Scheidtweilerstr. 4
50933 Cologne, Germany
Phone: +49 221 31088-20
Fax: +49 221 31088-29

VAT ID: DE194149069
Commercial Register: District court of Cologne HRB 56188
Registered Office: Cologne, Germany